Frequently Asked Questions (FAQ)
What kind of products does BodyLoad.no sell?
-We specialize in fitness equipment, including unisex weight vests and running vests, designed to enhance your running, strength training and crossfit workouts.
Are the vests unisex?
-Yes, all our weight vests and running vests are unisex and designed to comfortably fit both men and women.
How do I choose the right size?
-Our vests are adjustable and come in a universal size that fits most body types. If you are unsure, please refer to our size guide or contact us for more information.
How much do the weight vests weigh?
-We offer weight vests of 12 kg, which are ideal for adding extra resistance to your training sessions.
How do I clean the weight vest or running vest?
- Our vests can be wiped with a damp cloth. Avoid putting them in the washing machine or tumble dryer to preserve the quality of the material.
What payment methods do you accept?
-We accept Visa, MasterCard, PayPal, Klarna and Vipps. All transactions are secure and encrypted.
Do you offer free shipping?
-Yes, we offer free shipping on all orders over NOK 500. For orders below this amount, the shipping cost will be calculated at checkout.
How long does the delivery take?
- Delivery time varies depending on your location, but normally it takes 3-5 working days within Norway. We will send a confirmation with tracking information when your order is on its way.
Can I return or exchange a product?
-Yes, we have a 14-day return policy. If you are not satisfied with your product, you can return it in unused condition for a full refund or exchange. 14 days after receiving the product.
What do I do if I receive a damaged product?
-If you receive a product that is damaged, please contact us within 7 days of receipt. We will make sure you get a replacement or refund.
Can I track my order?
-Yes, once your order has been shipped, you will receive an email with tracking information so you can follow your package.
Do you offer volume discounts for larger orders?
-Yes, we offer volume discounts for orders of larger quantities. Please contact us for specific offers and discounts.
Where can I find training instructions for using the vests?
-We have a blog and resource page where you can find training guides, tips and advice to get the most out of your vests. Check out our blog for more information.
What makes the weight vests unique?
-Our weight vests are designed with high quality and comfort in mind, with adjustable straps and breathable materials that ensure a comfortable fit during all types of training.
How do I contact customer service?
-You can contact our customer service via email at bodyloadstore@gmail.com. We are here to help you!
Can I change or cancel my order?
-If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.
Do you have any ongoing campaigns or discount codes?
- We often have campaigns and special offers. Sign up to our newsletter to receive exclusive discount codes.
Are their products environmentally friendly?
- We continuously work to improve our products and processes to be more environmentally friendly. Our vests are made from durable materials that are designed for long-term use.
What happens if my package gets lost during delivery?
-If your package goes missing, please contact us immediately. We will work with the carrier to track the package and find a solution, whether it's a reshipment or a refund.
Is it possible to get a personalized weight vest?
-Currently we do not offer personal customization of weight vests, but we are constantly working to expand our range. Stay up to date via our newsletter for news on customization options.
What is the advantage of wearing a weighted vest during training?
-A weight vest can increase the intensity of your training by adding extra weight, which contributes to increased strength, endurance and calorie burning.
Is it safe to wear a weighted vest while running?
-Yes, but it is important to start with a lighter weight and gradually increase as the body adapts. Pay attention to your body's signals to avoid injury.
Do you offer international shipping?
-For now, we only deliver within Norway, but we are working on expanding our shipping services to international destinations.
What do I do if I have forgotten my account password?
-You can easily reset your password by clicking on the "Forgot password?" link on the login page. You will receive an email with instructions to create a new password.
Can I wear the running vest over a jacket?
-Yes, our running vests are designed with adjustable straps that make it easy to wear them over different types of clothing, including jackets.
How can I keep up to date with news and offers from BodyLoad.no?
-Subscribe to our newsletter, follow us on social media, or visit our website regularly to keep up to date with new products, special offers and training advice.
What do I do if I do not receive an order confirmation?
-Check your spam folder first. If you still cannot find the order confirmation, you can contact us and we will help you get a new confirmation sent.
Can I change the delivery address after I have placed an order?
-If the order has not been shipped yet, please contact us as soon as possible to change the delivery address. We do our best to